If I claim, will I lose all of my No Claims Discount?

If you have a Private comprehensive, MotorMax or third party fire and theft policy enjoying full No Claims Discount, and you have one claim, your discount will not be reduced.…

If I have a claim for windscreen damage, does if affect my No Claims Discount?

No, glass damage claims do not affect your No Claims Discount provided the replacement or repair cost do not exceed € 580. The post If I have a claim for…

Who will order and pay for parts following a claim?

If you are a comprehensive policy holder and your car is repairable we will order the replacement parts within a few working days. Delivery then depends on availability of parts.…

If my car is being repaired after an accident, will I have a replacement vehicle?

Our Private Comprehensive Policy and MotorMax policy entitles you to a replacement vehicle while you vehicle is undergoing repairs and not whilst awaiting delivery of parts. If it is not…

Am I entitled to free Towing and Breakdown service?

All private vehicles, motorcycles and quad bikes enjoy free towing and breakdown service with Mapfre Assit. Commercial vehicle up to 3.5 tons. Private vehicles enjoy this cover within Europe. For…

What should I do if I have an accident?

If the accident is a bumper to bumper collision, then you have to fill out a Front to Rear form. In the event of an injury please contact the police…

How do I make a claim?

You can download a claim form online, complete and return duly scanned to our offices. Alternatively you may call at our offices or your intermediary. We normally require a copy/scan…

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